User Data Deletion
Request deletion of information held by Sohan Soft Tech WhatsApp Manager. You can also revoke the platform’s access to your Meta assets.
1. Submit a verified request
Sign in, open Workspace → Settings → Data deletion, and submit a deletion request. A confirmation code is returned only after the request is stored. If you cannot sign in, use the Contact page to view the available support route. Include your business name, registered account identity and the data you want removed; never send an access token or password.
2. Revoke Meta access
Open Meta Business Settings and locate the app or business integration connected to Sohan Soft Tech. Remove the granted access using Meta’s available controls. Disconnecting locally prevents further use of the stored credential, but does not itself delete the business’s WhatsApp account or revoke the permission at Meta.
3. Verification and processing
The operator verifies your identity and authority, confirms the scope, then processes the request. Requests may cover profile information, contacts, messages and connected credentials. A received status means a request awaits processing, not that deletion has completed. Retention exceptions, including required billing and security records, will be explained when applicable.
Meta data deletion callback
The application exposes /api/meta/data-deletion for Meta-signed deletion callbacks. It verifies the signed request, records it and returns a confirmation code and status-page URL. Provider-originated requests require operator verification to map the Meta identity to the appropriate business data before deletion.
Confirmation and status
Keep your confirmation code. A status can be supplied by Support after verification. Automated public request-status lookup and automated erasure are not yet enabled. The operator must configure response procedures, retention periods and backup handling before commercial activation.